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FAQ

  • Additional Information
    - Please verify the measurements before ordering to ensure the correct size - Please allow 1-3 cm due to manual measurements - Optional accessories that we use in the photos are not included - Please note that the monitor displays colors differently and the color of an item may vary slightly from the above images. - Usually we use a crinoline to give additional fulness on the dress.
  • Cancellation
    Please be mindful that you have 24 hours to cancel an order after it has been placed for made to order or custom made according to your measurements. We cannot accept cancellation after 24 hours from placed an order But please contact us if you have any troubles with your order.
  • Sizing Details
    Please refer to the size chart in each dress description prior to ordering as some dresses can be petite. If you require assistance with sizing you can contact our team who will help with this.
  • Made to order and Custom Made
    Made to order collection – up to 10 weeks but we will do our best to have the order earlier. You will also need time at your end should you require to have alterations done. Please keep this in mind. In the event of organizing a custom order (any special request made-to-order items) you will be sent a picture and information how to measure yourself and/or baby to provide your personalized measurements for your order. It is absolutely necessary to contact us before placing an order if you are interested in making any changes or a specific customization at all to an item - whether it be size, colors, as it is incredibly important to ensure that your desired custom order is possible and that it will be created just as you envision. Customs dresses or made to order dresses can't be returned or exchanged. I don't accept returns
  • Care Instructions
    Wash by hand Water under 30 C No washing machine No chlorine Low Iron 110 C
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